Average Reviews:
(More customer reviews)I have replaced all of the locks in my apartment building with Smart Key locks and in one year eliminated my locksmith budget. The previous year we spent almost $700 on rekeying locks after tenants moved out or lost keys. I have not had a single problem with any of the locks and have rekeyed them myself (in under a minute) many times. They have, so far, stood up to the abuse of our tenants brilliantly.
Aside from the great re-keying Smart Key feature, these locks are the first I've encountered (and I've installed a lot of locks) that seems to be designed for a do-it-yourselfer, not a locksmith. They are very, very easy to install and take about a tenth of the time to install than the average door knob and lock set.
Aside from the great re-keying Smart Key feature, these locks are the first I've encountered (and I've installed a lot of locks) that seems to be designed for a do-it-yourselfer, not a locksmith. They are very, very easy to install and take about a tenth of the time to install than the average door knob and lock set.
Update 04-02-10
The little metal dowel that supports the thumb-latch inside the handle broke off and the thumb-latch on the lock-handle fell off! The package claims a lifetime warranty so I called KwikSet. The American customer service rep seemed rather new to the job, but he was very helpful and after putting me on hold for a moment to consult with his manager, he came back and gathered my shipping info to send me a replacement. I had to pay $5 for the shipping, but they sent me a brand new lockset exactly like the one that broke, including the deadbolt. To say I was thrilled is an understatement. These are not cheap locks, but a warranty like that certainly makes them worth the extra money and even the extra I had to kick in for shipping!
PS - It always makes my day to know that people find these reviews helpful. So, please vote (the "Was this review helpful to you: Yes or No" buttons) and leave a comment if you'd like, even if it's just to say, "Hi!" I respond to all comments so feel free to ask a question about the product. Also, when you leave a comment, I will go to your reviews and pay you the same courtesy.
Update 06-06-10
In the last three weeks, three of the four smart key deadbolt locks have "reset" themselves! For absolutely no reason they each, one by one, stopped working with the key they were set for. Luckily, I was able to get into each of the apartments through other accesses to open the doors. I replaced the first two, then bought the Kwikset 83260-001 SmartKey Cylinder Reset Cradle with the intention of resetting the now useless locks and reusing them. Well, this cradle-thing is designed for locksmiths and comes with absolutely no instructions on how to remove the inner core of the cylinder so you can put it into this tool to reset it. Another waste of money on a Kwikset product that is now useless to me.
I tried calling Kwikset but their customer service is closed on Sundays, so for now I'm out three(!!!!) deadbolts and am quite unhappy about it. I changed the number of stars I gave it from 5 to 2.
Click Here to see more reviews about: Kwikset 800ADH ADL 501 SMT CP Ashfield Single Cylinder Handleset with Ashfield Lever Featuring SmartKey, Rustic Bronze
Kwikset 98001-099 Rustic Bronze Smartkey; Ashfield; Handleset With Ashfield; LeverKwikset 98001-099 Rustic Bronze Smartkey; Ashfield; Handleset With Ashfield; Lever Features:; Signature Series handleset; The detailed styling of the Ashfield; handleset brings together time-honored country traditions; Ashfield; lever makes a stylish design statement; SmartKey; cylinder features include Bumpguard; protection, drill resistance, rekeyable lock, locking bar, racks, and pins are made out of stainless steel for increased strength and durability; Lifetime mechanical warranty; 10 year finish warranty; 1 year electronic warranty; A156.5 Grade 1 security; Anti-pick 6 pin system; Adjustable to 2-3/8" or 2-3/4" backset deadbolt
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